Built for local businesses · No review gating · Customer choice first

Collect Honest

Customer Feedback

One QR code. Every customer gets a genuine free choice — write a Google review or send you private feedback with photos and videos. No pressure. No filtering.

Start Free 7-Day Trial →See How It Works

No credit card required · Cancel anytime · Setup in 5 minutes

☕

Maple Street Café

How was your visit?

⭐

Review on Google

Share publicly on Google Maps

💬

Send private feedback

Only the owner sees this

Your choice is voluntary

5-Minute Setup·Private Feedback Inbox·Photo & Video Uploads·QR Code Generator·Google Review Link·Analytics Dashboard·Multi-Location Support·Email Alerts·5-Minute Setup·Private Feedback Inbox·Photo & Video Uploads·QR Code Generator·Google Review Link·Analytics Dashboard·Multi-Location Support·Email Alerts·
How It Works

Up and running in four simple steps

01
✏️

Create Your Account

Sign up, add your business name and your Google Business Profile link. Takes about two minutes.

02
📱

Get Your QR Code

A unique QR code is generated for your location. Download it and place it anywhere customers can see it.

03
🔀

Customer Freely Chooses

They scan and choose: public Google review or private feedback to you — with optional photos and videos. Always their call.

04
📈

Build & Improve

Google reviews grow your visibility. Private feedback helps you spot issues and respond before they escalate.

Platform Features

Everything your business needs

📱

Smart QR Codes

A unique QR code is generated for every location. Download in seconds, print anywhere — counter, table, receipt, or window.

💬

Private Feedback Inbox

Customers send feedback directly to your dashboard — name, email, category, and message. Organised and easy to act on.

📸

Photo & Video Uploads

Pro

Customers can attach images or videos to their private feedback. See exactly what they're describing. Pro feature.

🌐

Direct Google Link

When a customer chooses to leave a public review, they go straight to your Google Business Profile. No friction.

📊

Analytics Dashboard

Track Google link clicks, private feedback volume, feedback categories, and weekly trends — all in one place.

🔔

Instant Email Alerts

Pro

Get notified the moment a customer submits private feedback so you can respond while the experience is still fresh.

🏢

Multiple Locations

Manage all your business locations from one account. Each location gets its own QR code and feedback inbox.

🔒

No Review Gating

Every customer sees the same two options regardless of what we might predict they'll say. Fair and transparent by design.

⚡

5-Minute Setup

No technical knowledge needed. Create an account, add your Google link, and your QR code is ready to print.

Feedback Inbox

See every message — and every photo — your customers send

Private feedback lands directly in your dashboard. On the Pro plan, customers can attach photos and videos so you understand exactly what they experienced — not just what they typed.

✓Google link clicks tracked
✓Private messages with category tags
✓Customer-uploaded photos and videos (Pro)
✓Weekly feedback trend charts

Private Feedback Inbox

A. Thompson
📎 photo2m ago

Staff were incredibly helpful!

Customer Service
Anonymous
1h ago

Busy Saturday but worth it.

Wait Time
J. Patel
📎 photo3h ago

Coffee was excellent as always.

Product Quality
✅

Designed to Respect Google's Review Guidelines

SRS Tool shows every customer the same two options — a Google review link and a private feedback form — with no filtering or routing based on what we predict they'll say. The choice is always theirs.

✓No sentiment filtering
✓Same options for every customer
✓Customer always chooses freely
What Owners Say

Used by local business owners across Canada

★★★★★

“We were losing customers to one-star reviews we never even knew about. Now we catch those conversations privately and fix things fast. Our average rating has improved noticeably.”

Sarah K.

Café Owner, Toronto

★★★★★

“The private feedback inbox is genuinely useful. A customer flagged a kitchen issue through the form — we fixed it the same day instead of reading about it on Google a week later.”

Marcus D.

Restaurant Manager, Vancouver

★★★★★

“Setup was maybe five minutes. I printed the QR code, put it on the front desk, and started getting feedback the same evening. It actually works.”

Priya M.

Spa Owner, Calgary

Pricing

Simple, honest pricing

7-day free trial on both plans. No credit card needed to start.

Base

$29.99/mo

Billed monthly after 7-day free trial

Start Free Trial
✓ 1 business location
✓ QR code generation & download
✓ Private feedback inbox
✓ Basic analytics
✓ Google review link tracking
✓ Email support
🔒 Photo & video uploads (Pro only)
MOST POPULAR

Pro

$59.99/mo

Billed monthly after 7-day free trial

Start 7-Day Free Trial
✓ Unlimited business locations
✓ logo QR code generation & download
✓ Private feedback inbox
✓ Customer photo & video uploads
✓ Advanced analytics & trend charts
✓ Instant email alerts on new feedback
✓ Business logo on QR code
✓ Auto QR code email delivery
✓ Priority support

Enterprise

Custom Pricing

Built around
your organisation

Custom categories, department routing, role-based team access. We configure everything — you just use it.

Contact Sales →

Our team configures your setup · Typically responds in 1 business day

✓ Everything in Pro
✓ Custom QR categories — no coding
✓ Auto department ticket routing
✓ Role-based team logins (unlimited users)
✓ Org admin manages users & permissions
✓ Custom form fields per category
✓ Branded QR experience (logo, colours)
✓ Org-wide analytics & reporting
✓ Dedicated onboarding & priority support

Secure payment via Stripe · Cancel anytime · No hidden fees

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Get Started

Start collecting better
customer feedback today

Set up your first QR code in five minutes. No technical knowledge required.

Start Free 7-Day Trial →Learn More

No credit card required · Cancel anytime